Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
We have been included on number of award lists that demonstrate the impact we are making.
Every day, we rise to the challenge to make a difference and here’s how the Lead Specialist, Commercial Operations role will make an impact:
Lead Specialist, Commercial Operations is responsible for planning and executing successful product launches through partnering with Brand and Digital Marketing, Sales, Operations, Legal, Medical, Regulatory, Compliance and Customer Support teams to execute go-to-market strategies supporting the overall commercial organization. The Lead Specialist manages launch timelines for US Marketing Operations and ensures alignment across all stakeholders. Position leads operational analytics, print and fulfillment operations for the US Marketing Operations team. Ensure all deliverables are completed on schedule and within budget while driving strong market readiness, customer engagement, and strategic business alignment.
Key responsibilities for this role include:
Position manages cross-functional teams to deliver successful product launches in compliance with regulatory standards. Owns and drives end-to-end product launch execution on behalf of US Marketing Operations supporting our commercial cross-functional teams and vendors to plan timelines, align on asset requirements, ensure compliance and version control, proactively manage risks, and deliver seamless execution from production through field distribution.
Understands and executes detailed launch roadmaps developed by Brand and Digital Marketing partners with a base knowledge of competitive intelligence and market research that supports differentiated product positioning and messaging.
Manages US Marketing Operations pre-launch readiness activities including field force training, asset prioritization, KOL engagements with speaker programs, conventions, and print/fulfilment logistics.
Analyzes post launch KPIs, asset optimization, launch readiness, marketing, and sales engagement programs for US Marketing Operations areas of activity.
Supports commercial with internal and external agency optimization and timelines, the development of promoted materials and ensures compliance with MLR review processes and alignment with regulatory timelines.
Develops and manages operational metrics, KPIs, lead generation, asset optimization, and reporting across key US Marketing Operations functions, building scalable dashboards and reporting tools to support consistent performance tracking and business oversight.
Manages day-to-day print production and fulfillment operations across brand teams, ensuring smooth execution, clear coordination with vendors, and timely delivery of materials. Oversee operational and financial coordination for print production and fulfillment activities, including workflow management, issue resolution, and budget tracking.
Seeks opportunities and develops work groups for continuous improvement to deliver actionable insights and leadership reporting by establishing reporting cadences, analyzing trends to identify risks and improvement opportunities, and partnering cross-functionally to drive data-informed decision-making and continuous enhancement of initiatives.
Performs other related duties as assigned.
The minimum qualifications for this role are:
Bachelor’s degree (or equivalent) and minimum of 4-6 years of experience. However, a combination of experience and/or education will be taken into consideration.
One to three years of pharmaceutical experience and/or project management (including meeting facilitation skills) strongly preferred.
People management experience preferred.
Excellent communication and process management skills with proven track record of being able to collaborate with teams, gain cross-functional collaboration and alignment.
Strong background in Product launch planning, Competitive Intelligence, KPI tracking and Agency Management.
Experience with content management systems (Veeva Vault PromoMats preferred).
Experience collaborating with vendors and holding them accountable to timelines and budget. Experience in establishing and maintaining relationships with various external partners and vendors.
Ability to maintain customer focus while working in a fast paced, innovative, and performance driven environment. Knowledge of compliant engagement of HCPs and required reporting.
Excellent verbal, written and interpersonal skills. Ability to influence people without direct authority.
Understanding and application of principles, concepts, practices, and standards applicable to Promotional Review.
Must possess strong project management and organizational skills. Event and convention management planning experience is preferred.
Proficiency in speaking, comprehending, reading, and writing English is required.
Exact compensation may vary based on skills, experience, and location. The salary range for this position is $66,000 - $127,000.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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