**Unlock a Rewarding Career in Customer Service**
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in people's lives? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join arenaflex as a Customer Service Associate I (Remote) and embark on a rewarding career journey.
**About arenaflex**
arenaflex is a leading organization dedicated to providing innovative solutions and exceptional customer service. Our purpose is simple: to make the dream of homeownership possible. As a team member, you'll play a vital role in achieving this goal, working collaboratively with our talented professionals to deliver outstanding results.
**Why Choose arenaflex?**
At arenaflex, we foster a relaxed and casual work environment that mirrors our attire. We're committed to doing right by our customers and employees alike, offering a range of benefits and opportunities for growth and development.
**Discover the Benefits:**
* Team member mortgage loan program and down payment assistance program
* Student Debt Repayment program
* Tuition reimbursement
* Paid time off and paid holidays
* Market-based health insurance for medical, dental, and vision
* Flexible spending accounts for eligible childcare expenses
* Cooper Climbers: an in-house program with built-in career advancement pathways
**In Your Typical Day, You Will:**
* Answer 40-50 inbound/outbound (dialer) calls a day
* Assist customers with payment options, escrow items, and any general mortgage information
* Discuss arenaflex customer benefits like Paperless, Mobile App, Web, and IVR
* Assist customers that are 30 days or less due on their mortgage payment
**Qualifications:**
* 6 months or more with customer service experience
* 6 months or more with call center experience
**Additional Details:**
* Hourly rate is $15.00 an hour
* Eligible for monthly bonus and incentive rewards!
* Must reside within 60 miles from office location
* Comprehensive 6-week paid virtual training – equipment is provided
* Attendance is required for the first 90 days of training is required.
* Hours of Operations: Monday - Thursday 7am – 8pm; Friday 7am - 7pm; and Saturday 8am- 12pm.
* Work schedule after training will align with these business hours
**Apply Now and Join Our Team of Dedicated Customer Service Professionals!**
arenaflex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
**Seize this Opportunity to Make a Significant Impact. Apply Now and Take the First Step Towards a Rewarding New Role.**