Posted Sep 18, 2025

Full-Time Center Associate - Retail Operations and Customer Service Excellence at The UPS Store #6259 in Nashville, TN

Join Our Team: Full-Time Center Associate at The UPS Store #6259

Are you a motivated and customer-focused individual looking for a rewarding role in retail? Do you have a passion for delivering exceptional service and ensuring seamless operations? We're seeking a highly skilled and enthusiastic Full-Time Center Associate to join our team at The UPS Store #6259 in Nashville, TN. As a key member of our staff, you'll be responsible for providing top-notch customer service, processing packages, and operating various equipment and software. If you're a team player with excellent communication skills and a strong work ethic, we want to hear from you!

About The UPS Store #6259

The UPS Store #6259 is a leading retail location in Nashville, TN, offering a wide range of shipping, packaging, and printing services to individuals and businesses. We're committed to providing exceptional customer experiences and building long-term relationships with our clients. Our team is dedicated to delivering outstanding service, and we're looking for a Full-Time Center Associate to help us achieve our goals.

Key Responsibilities:

Customer Service Excellence: Deliver outstanding customer service to walk-in customers and telephone inquiries, ensuring their shipping needs are met and exceeded.

Package Processing: Receive and process packages for courier shipment, ensuring accuracy and efficiency.

Equipment Operation: Operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices with expertise.

Product and Service Knowledge: Develop and maintain knowledge of our products, services, and best-value options to provide accurate information to customers.

Continuous Learning: Take ownership of learning all aspects of the business, including industry trends and alternative solutions.

Teamwork and Communication: Collaborate with team members and leadership, practicing good listening skills and maintaining open communication.

Work Environment: Maintain a clean, organized, and safe working environment, adhering to company standards.

Independence and Time Management: Complete tasks independently in a quick turn environment, prioritizing tasks and managing time effectively.

Availability: Be available to work 40 hours per week for assigned shifts, including weekdays (8am-6:30pm), Saturdays (9am-3pm), and Sundays (10:00am-3:00pm).

Additional Duties: Perform other duties as assigned, demonstrating flexibility and adaptability.

Essential Qualifications:

Education: High school diploma or GED required.

Computer Skills: Strong computer skills, including Microsoft Office and Adobe Suites.

Communication Skills: Outstanding phone skills, strong verbal and written communication skills, including spelling and math.

Work Ethic: Prompt, reliable, and responsible with a good work ethic.

Multi-Tasking: Ability to multi-task while maintaining attention to detail and high-quality control.

Physical Requirements: Ability to lift 40+ pounds.

Preferred Qualifications:

Retail Experience: Previous retail sales experience preferred.

Industry Knowledge: Familiarity with the shipping and logistics industry an asset.

What We Offer:

As a Full-Time Center Associate at The UPS Store #6259, you'll enjoy:

Competitive Salary: $15 - $16 per hour.

Benefits Package: Accrued Paid Time Off, Paid Holidays, and Incentive Bonuses.

Daytime Hours: Enjoy daytime hours with a schedule that includes weekdays, Saturdays, and Sundays.

Opportunities for Growth: Career growth opportunities and learning benefits to help you develop your skills and advance in your career.

Our Work Environment and Culture:

At The UPS Store #6259, we're committed to creating a positive and inclusive work environment that fosters growth, learning, and teamwork. Our culture is built on:

Customer Focus: We're dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.

Teamwork: We believe in the power of teamwork and collaboration, working together to achieve our goals.

Innovation: We're always looking for new ways to improve our services and operations, encouraging innovation and creativity.

Community Involvement: We're committed to giving back to our community, participating in local events and initiatives.

Why Join Our Team?

As a Full-Time Center Associate at The UPS Store #6259, you'll be part of a dynamic team that's passionate about delivering exceptional customer service and ensuring seamless operations. You'll enjoy a competitive salary, benefits package, and opportunities for growth and development. If you're a motivated and customer-focused individual looking for a rewarding role, we want to hear from you!