TRUMPF North America is a family-run, high-tech company seeking a Field Service Engineer. The role involves traveling to customer sites to install, service, troubleshoot, and repair CNC fabricating machine tools, while providing high-quality technical support to ensure optimal machine performance.
Responsibilities
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
Skills
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
- Flexible, professional, curious, and bold!
- A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
- Focused on customer service and quality
- Technologically savvy and experienced in software and file management
- Eager to travel 100%
Benefits
- Medical
- Vision
- Dental
- 401K plans
- Parental leave
Company Overview
TRUMPF Inc. is the North American subsidiary of TRUMPF SE + Co. KG. based near Stuttgart, Germany. It was founded in 1923, and is headquartered in Farmington, Connecticut, USA, with a workforce of 501-1000 employees. Its website is https://www.us.trumpf.com.Company H1B Sponsorship
TRUMPF North America has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 5 in 2023, 4 in 2022, 7 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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