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Posted Oct 11, 2025

Experienced Technical Customer Experience Representative - Hybrid Work Model with Competitive Pay and Comprehensive Benefits

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Join the Team at Blithequark: Where Innovation Meets Customer Obsession

Blithequark is a pioneering high-tech home security company dedicated to protecting the lives of our customers. We're not just a workplace; we're a community that cares deeply about the careers we're building. Our culture is rooted in collaboration, innovation, and a passion for making a difference. We're seeking talented individuals who share our values and are eager to grow and thrive with us.

About Our Hybrid Work Model

At Blithequark, we're embracing a hybrid work model that offers the best of both worlds. Our teams split their time between our office and home, with core days for in-person collaboration and flexibility for the rest of the week. This approach enables us to work efficiently, foster creativity, and maintain a healthy work-life balance.

Why We're Hiring

As Blithequark continues to grow and thrive, we're looking for smart, talented, and humble individuals who share our values and are passionate about delivering exceptional customer experiences. Our goal is to ensure everyone feels safe in their own home, and we need your help to achieve it.

Job Summary

We're seeking a motivated and ambitious Technical Customer Experience Representative to join our team in Richmond, VA. As a Technical Customer Experience Representative, you'll be the face of Blithequark, providing top-tier support to our customers and helping them stay safe. If you're passionate about customer service, technology, and making a difference, this is the perfect opportunity for you.

Key Responsibilities

What You'll Bring

Requirements and Certifications

Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.

Perks and Benefits

Our Culture and Values

At Blithequark, we're committed to building a culture that's customer-obsessed, innovative, and collaborative. Our core values include:

Work Environment and Company Culture

At Blithequark, we're proud of our fun and dynamic work environment. Our Contact Center hours of operation are 8:00am to Midnight - 7 days a week. We offer a range of benefits and perks to support our employees' well-being and career growth. Our team is passionate about delivering exceptional customer experiences, and we're committed to providing a positive and supportive work environment.

Career Growth Opportunities and Learning Benefits

At Blithequark, we're committed to helping our employees grow and develop their skills. We offer opportunities for career progression, training, and development to help you achieve your career goals. Our employees have the opportunity to work on a range of projects and initiatives, and we're committed to providing a supportive and collaborative work environment.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a starting salary of $20 per hour, with opportunities for increases to up to $21 per hour based on schedule and performance. We also offer a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Conclusion

If you're passionate about customer service, technology, and making a difference, we encourage you to apply for this exciting opportunity at Blithequark. We're committed to building a culture that's customer-obsessed, innovative, and collaborative, and we're looking for talented individuals who share our values. Don't miss out on this chance to join our team and start building a rewarding career with Blithequark.

Blithequark is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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