Are you passionate about delivering exceptional customer service and making a meaningful impact in the healthcare industry? Do you have a strong background in pharmacy operations and a keen eye for detail? If so, we invite you to join our dynamic team at Omnicare, a CVS Health Company, as an Experienced Pharmacy Technician Data Entry, Customer Service Specialist.
**About Us**
At Omnicare, we're dedicated to providing high-quality care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Our team of dedicated professionals is committed to delivering personalized care and support to our patients, and we're seeking a talented individual to join our front-end pharmacy team. As a Pharmacy Technician Data Entry, Customer Service Specialist, you'll play a vital role in ensuring the smooth operation of our pharmacy, providing exceptional customer service, and collaborating with our pharmacists to ensure accurate and timely medication dispensing.
**A Day in the Life**
As a Pharmacy Technician Data Entry, Customer Service Specialist, your day will be filled with a variety of exciting challenges and opportunities. Some of your key responsibilities will include:
* Performing order entry tasks and collaborating with pharmacists to ensure accuracy and efficiency in the medication dispensing process
* Providing exceptional customer service to patients, families, and healthcare professionals, responding to inquiries and resolving issues in a timely and professional manner
* Triaging customer service requests by department, urgency, and information/response required
* Calculating and/or verifying correct dosage based on prescriptions
* Assisting in reviewing narcotic prescriptions to ensure timely and accurate processing
* Providing dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
* Creating and maintaining accurate customer records
**The Team and Rewarding Benefits**
As a Pharmacy Technician Data Entry, Customer Service Specialist at Omnicare, you'll be part of a dynamic and supportive team that's passionate about delivering exceptional care and service. Our team is committed to fostering a culture of collaboration, innovation, and continuous learning, and we offer a range of benefits to support your career growth and well-being. Some of the benefits you can expect include:
* Competitive pay and comprehensive benefits package
* Paid training, tuition support, and cross-training opportunities
* FREE business, leadership, and development courses
* Employee discount programs
* Affordable back-up child and elder care
* Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+ hours per week)
* And more!
**Required Qualifications**
To be considered for this exciting opportunity, you'll need to meet the following requirements:
* Certification/licensed/registered pharmacy technician or as required by state law
* One (1) or more years of experience as a pharmacy technician or working in a call center
**Preferred Qualifications**
While not required, we're looking for candidates with the following skills and experience:
* Prior experience in the long-term care industry
* PTCB National Certification
* Education: Verifiable High School Diploma or GED
**Pay Range**
The typical pay range for this role is: $17.00 - $28.46. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.
**Why Join Us?**
At Omnicare, we're committed to creating a workplace culture that's supportive, inclusive, and empowering. We believe in the importance of work-life balance, and we offer a range of benefits to support your career growth and well-being. Some of the reasons why you'll love working with us include:
* Our commitment to sustainability and social responsibility
* Our recognition programs and employee appreciation events
* Our commitment to diversity, equity, and inclusion
* Our opportunities for professional growth and development
* Our supportive and collaborative team environment
**Take the Next Step**
If you're passionate about delivering exceptional customer service and making a meaningful impact in the healthcare industry, we invite you to apply for this exciting opportunity. As a Pharmacy Technician Data Entry, Customer Service Specialist at Omnicare, you'll have the chance to work with a talented team of professionals who share your values and commitment to excellence.
Apply now and let's discuss how you can become a vital part of our success story.