Join Aetna's Team as a Pharmacy Lead Technician - Front Store Supervisor (FSS) and Make a Meaningful Impact
At Aetna, a leading health insurance company in the United States, we're committed to helping people achieve healthy, vibrant lives. As a Pharmacy Lead Technician - Front Store Supervisor (FSS), you'll play a vital role in supporting our patients' healthcare needs while driving success in a fast-paced retail pharmacy environment. This remote opportunity offers a competitive salary of $26/hour and the chance to work with a dynamic team.
About the Role
The Pharmacy Lead Technician - FSS position is a key role that builds upon the skills and responsibilities of the Pharmacy Technician and Inventory Specialist. As a leader and role model, you'll coach and guide the Pharmacy Technician team to ensure seamless execution of pharmacy operations, provide exceptional customer service, and drive store performance.
Key Responsibilities
- Support the pharmacy leadership team with administrative tasks, such as reviewing store communications, completing tasks, and tracking compliance training.
- Manage the scheduling of pharmacy support staff, including generating schedules, tracking time-off requests, and informing payroll regarding finance codes.
- Oversee Inventory Specialist responsibilities, including annual inventories, resets, and pharmacy-related aspects of AP Heartbeat Checks.
- Collaborate with the pharmacy leadership team and local Coach to support the onboarding, training, and development of new hires in the pharmacy.
- Drive store administration foundations by setting an example of exceptional performance, promoting WeCARE workflow best practices, and encouraging the entire store team to adopt change.
- Demonstrate a growth mindset, providing constructive feedback to colleagues to improve the work environment and team dynamics.
- Perform Front Store Supervisor (FSS) responsibilities, including managing store teams, delegating tasks, and ensuring excellent customer service.
- Maintain accurate pricing, inventory, and merchandising, and execute store operations according to company policies and procedures.
Required Qualifications
To succeed in this role, you'll need:
- 3+ years of relevant work experience, including 3+ years as a Pharmacy Technician.
- High school diploma or General Educational Development (GED) required.
- PTCB National Certification.
- State-level licensure requirements vary by state.
- Regular and reliable attendance.
- Availability to work some evenings and weekends to support business needs.
- Strong communication and customer service skills.
Preferred Qualifications
While not required, the following qualifications are highly valued:
- 3 years of relevant work experience.
- Ability to work in the home store and across the market in various locations to address business needs.
- Previous experience as a Front Store Supervisor.
Skills and Competencies
To excel in this role, you'll need to demonstrate:
- Attention and Focus: Ability to concentrate on a task for an extended period without being distracted.
- Customer Service Orientation: Actively seeking ways to help people and providing excellent service in a friendly manner.
- Communication Skills: Using and understanding verbal and written communication to interact with customers and colleagues.
Career Growth Opportunities and Learning Benefits
At Aetna, we're committed to helping our employees grow and develop their skills. As a Pharmacy Lead Technician - FSS, you'll have opportunities to:
- Develop leadership skills and take on additional responsibilities.
- Enhance your knowledge of pharmacy operations and customer service best practices.
- Collaborate with cross-functional teams to drive business success.
Work Environment and Company Culture
Aetna is a dynamic and inclusive organization that values diversity and promotes a culture of respect and empathy. As a remote employee, you'll be part of a talented team that is passionate about delivering exceptional healthcare experiences.
Compensation, Perks, and Benefits
Aetna offers a competitive salary of $26/hour, along with a comprehensive benefits package that includes:
- Wellness Programs: Access to various health and wellness initiatives, including health plans, provider networks, and disease management programs.
- Online Tools: Utilization of online resources to manage health, find providers, and understand benefits.
- 24/7 Clinical Support: Access to a clinical support hotline for medical guidance and direction.
- Mental Health Services: Coverage for mental health services, including therapy and counseling.
Why Join Aetna?
At Aetna, we're dedicated to making a positive impact on people's lives. As a Pharmacy Lead Technician - FSS, you'll be part of a team that is passionate about delivering exceptional healthcare experiences. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
Ready to take the next step? Apply now to join our team and start making a meaningful difference in the lives of our patients!
Apply Now