At arenaflex, we're on a mission to revolutionize the way we connect with customers and drive business growth. As a key member of our collaborative team, you'll have the freedom and flexibility to thrive in a remote role that requires a strong and diverse skillset. If you're a strategic thinker with a passion for customer relationship management, digital marketing, and general management, we want to hear from you.
**About arenaflex**
arenaflex is a leading company in the industry, dedicated to delivering innovative solutions that meet the evolving needs of our customers. With a strong focus on digital commerce, we're committed to attracting the best talent in the business. Our company culture is built on collaboration, innovation, and a passion for excellence. We're proud to offer a competitive salary and a range of benefits that reflect our commitment to our employees' success.
**Job Summary**
As a Customer Sales Executive, Amazon Protein, you'll play a critical role in driving the growth and profitability of our Amazon Protein business. You'll be responsible for developing and executing strategic plans to develop customers and capabilities, aligning with arenaflex's long-term vision for digital commerce. This role requires strong leadership, customer relationship management, and digital marketing skills, as well as a keen understanding of the external environment and competitive landscape.
**Key Responsibilities**
* Develop and execute short, mid, and long-term growth strategies to develop the Hershey-account(s) partnership, seeking alignment from all relevant areas within the organization.
* Work closely with Protein leadership to align sales forecasts and ensure the business has the right level of brand and marketing support.
* Travel to customers and support conversations/negotiations with buying teams, guiding and participating in discussions for Joint Business Planning (JBP) and long-term strategic growth.
* Educate the organization on the strategic importance of e-commerce and trends/developments within this rapidly evolving channel.
* Use available data and insights to provide sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling).
* Own the planning and execution of merchandising/marketing/promotional/content plans, crafted in close collaboration with brand/season, digital, shopper marketing, and sales teams.
* Co-own relationships with content development/creative agencies, ensuring creative content is optimized, impactful, and compliant with brand messaging.
* Own relationships with catalog, data, and media agencies specific to Amazon, partnering together to set strategic objectives, create action plans, and monitor progress.
* Establish business reporting/KPIs to ensure progress against objectives and communicate back to the organization.
* Operate as an evangelist for assigned account(s), coordinating with cross-functional teams to ensure catalog accuracy, in-stock/forecasting reliability, new product setup, and sales planning.
* Collaborate closely with IS, Digital Marketing, Insights, and Shopper Marketing teams to leverage insights and digital expertise to execute current year plans and build capabilities to advise and evolve customer relationships.
* Own the e-commerce P&L for assigned portfolio (currently Amazon.com, 3P, Prime Pantry, Amazon Fresh/Prime Now, Amazon Business, Amazon Go, Amazon Grocery, Fresh Pick Up, Whole Foods).
**Essential Qualifications**
* Previous sales experience with direct management of a customer/retailer relationship. Amazon experience preferred but open to translatable experience.
* Demonstrated P&L management with strong business judgment and decision-making skills; ability to identify, prioritize, and articulate high-impact initiatives.
* Experience directly managing customers, including strengths in advising and negotiating.
* Strong ability to work effectively in a matrix environment.
* Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships.
* Proven leadership skills.
* Strong knowledge and experience managing digital customers, media, and creative development, SEO, and e-commerce merchandising preferred but open to translatable experience.
* Proven ability to translate insights into sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling).
* Superb communication skills, including strong oral and presentation skills with the ability to communicate and interact at all levels.
* Aptitude for problem-solving/quick learning.
* Positive attitude and high level of energy.
**Preferred Qualifications**
* MBA or equivalent preferred.
* 5+ years of experience managing a P&L or digital commerce business – CPG background preferred.
**What We Offer**
* Competitive salary.
* Flexible remote work arrangement.
* Opportunities for career growth and professional development.
* Collaborative and innovative work environment.
* Comprehensive benefits package.
**How to Apply**
If you're a motivated and results-driven professional with a passion for customer relationship management and digital marketing, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!
**About arenaflex**
arenaflex is an equal opportunities employer committed to diversity and inclusion. We welcome applications from qualified candidates from all backgrounds.
**Contact Us**
For more information about this role or to discuss your application, please contact [insert contact information]. We look forward to hearing from you!