Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you have a knack for data entry and a desire to work in a dynamic team environment? If so, we invite you to join arenaflex, a leading organization dedicated to enhancing the lives of individuals and families in Fitchburg, MA. As a Data Entry Clerk on our Energy Services team, you will play a vital role in maintaining organized and up-to-date digital files, supporting the day-to-day operations of our programs, and contributing to the overall success of our organization.
**About arenaflex**
arenaflex is a non-profit human services agency committed to fostering community growth, providing essential services, and promoting holistic well-being. Our team is united by a shared passion for making a lasting impact, and we are dedicated to creating a workplace that values your well-being and personal growth. As a valued member of our team, you will have the opportunity to make a meaningful difference in the lives of our clients and contribute to the positive change that we strive to create.
**Position Overview**
As a Data Entry Clerk on our Energy Services team, you will be responsible for maintaining organized and up-to-date digital files, supporting the day-to-day operations of our programs, and collaborating with program staff to enhance and promote communication and consistency in the delivery of services. Your attention to detail, organizational skills, and ability to work independently will be essential in ensuring the success of our programs.
**Essential Duties and Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
**Ensure strict confidentiality is maintained in all aspects of the role.**
**Perform related work as required.**
**Required Qualifications and Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
**Preferred Qualifications and Skills**
* Experience working with database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Excellent communication and interpersonal skills.
* Ability to maintain confidentiality and handle sensitive information.
**Benefits and Perks**
As a valued member of our team, you will enjoy a range of fantastic benefits, including:
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**Why Join arenaflex?**
At arenaflex, we are committed to creating a workplace that values your well-being and personal growth. We offer a dynamic and supportive team environment, opportunities for professional development, and a range of benefits and perks to support your overall well-being. If you are passionate about making a positive impact in your community and are looking for a rewarding new role, we invite you to apply now.
**How to Apply**
To apply for this exciting opportunity, please submit your application through our website. We look forward to reviewing your application and learning more about your qualifications and experience.
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion, and we strive to provide a work environment that is free from harassment and discrimination.