At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact in the lives of individuals and families in Fitchburg, MA. We're now seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
**About arenaflex**
arenaflex is a non-profit human services agency committed to positive change. We're focused on enhancing the lives of individuals and families, and our team is passionate about making a meaningful difference in the community. With a strong emphasis on community growth, essential services, and holistic well-being, we're a workplace that values your well-being and personal growth.
**Position Overview**
As a valued member of our team, the Data Entry Clerk will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role will play a crucial part in ensuring the smooth delivery of services to our clients, and we're looking for an experienced professional who is passionate about making a difference.
**Essential Duties And Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications And Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
* Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
* Proficiency in Microsoft Office and Google Suite, with experience using database systems and cloud-based platforms.
* Ability to maintain confidentiality and handle sensitive information with discretion.
**Why Join arenaflex?**
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**What We Offer**
* A dynamic and supportive work environment that values your well-being and personal growth.
* Opportunities for professional development and career advancement.
* A chance to make a meaningful difference in the lives of individuals and families in our community.
* A comprehensive benefits package that includes health, dental, and vision insurance, as well as paid time off and hybrid work opportunities.
**How to Apply**
If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications for this position. We can't wait to hear from you!
Apply Now!
For more information about arenaflex and our mission, please visit our website at [arenaflex website]. We look forward to hearing from you and exploring how you can join our team and make a lasting impact in our community.