Join arenaflex, a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Data Entry Clerk, you will play a vital role in supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes. If you're passionate about making a difference in the lives of others and have a knack for data entry, we want to hear from you.
**About arenaflex**
arenaflex is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Our culture is guided by diversity and inclusion, and we're committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
**Key Responsibilities**
As a Data Entry Clerk, you will be responsible for:
* Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
* Following procedural guidelines to enter information in the systems and answering patient inquiries
* Navigating multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
* Conducting basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
* Data entry utilizing templates for letters and other correspondences
* Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
* Researching mail returns and updating invoices with current information in the appropriate billing system and noting the patient bills with actions taken
* Researching denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolving for re-billing
**Essential Qualifications**
* 1 year of data entry experience
* Customer service experience
* Professional proficiency in both English and Spanish
* Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
* Ability to work 40 hours/week during standard business operating hours Monday – Friday from 7:00am – 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)
**Preferred Qualifications**
* Medical billing experience
* Proven knowledge of medical or health insurance terminology
* Proven solid Microsoft Excel skills
**Skills and Competencies**
* Strong data entry skills with high accuracy and attention to detail
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment with multiple priorities and deadlines
* Strong problem-solving and analytical skills
* Ability to learn and adapt to new systems and processes
* Strong organizational and time management skills
**Career Growth Opportunities and Learning Benefits**
arenaflex is committed to the growth and development of our employees. As a Data Entry Clerk, you will have opportunities to learn and grow with our organization, including:
* Comprehensive training and onboarding program
* Ongoing training and development opportunities
* Career advancement opportunities within the organization
* Opportunities to work on high-impact projects and initiatives
* Collaborative and supportive work environment
**Work Environment and Company Culture**
arenaflex is a dynamic and fast-paced organization that values diversity, inclusion, and collaboration. Our work environment is:
* Collaborative and supportive
* Fast-paced and dynamic
* Focused on delivering high-quality results
* Committed to innovation and continuous improvement
* Embracing of diversity, equity, and inclusion
**Compensation, Perks, and Benefits**
arenaflex offers a comprehensive benefits package, including:
* Competitive hourly rate ($16.00 to $24.42 per hour based on full-time employment)
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) contribution and equity stock purchase
* Incentive and recognition programs
* Opportunities for career advancement and professional growth
**How to Apply**
If you're passionate about making a difference in the lives of others and have a knack for data entry, we want to hear from you. Apply now to join our team as a Data Entry Clerk and be a part of arenaflex's mission to help people live healthier lives.