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Posted Dec 21, 2025

Experienced Customer Support Representative – Medical Records Processing and Client Service Expert

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Welcome to blithequark

blithequark is a pioneering data platform company and the world’s leader in health data exchange, driven by the vision that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. blithequark is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

Join Our Team

By joining blithequark today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. blithequark team members bring a diversity of professional, educational, and life experiences to realize our bold vision for healthcare. We are committed to a work environment free from job discrimination and are proud to be an Equal Employment Opportunity employer.

Job Overview

This is a Remote role (Call Center) that offers a unique opportunity to work in a high-volume production environment, processing medical record requests, and providing exceptional customer support to patients, insurance companies, and attorneys. As a Customer Support Representative, you will be responsible for:

What We Offer

At blithequark, we are committed to providing our team members with the tools and resources they need to succeed. We offer:

Requirements

To be successful in this role, you will need:

Preferred Qualifications

While not required, the following qualifications are preferred:

Skills and Competencies

To excel in this role, you will need to possess:

Career Growth and Development

At blithequark, we are committed to providing our team members with opportunities for growth and development. As a Customer Support Representative, you will have the opportunity to:

Work Environment and Company Culture

At blithequark, we are proud of our values-driven culture and commitment to diversity, equity, and inclusion. Our team members enjoy:

Compensation and Benefits

The estimated base pay range per hour for this role is $15-$18.32 USD. We also offer a comprehensive benefits package, including PTO, Health, Vision, and Dental Insurance, and a 401k Savings Plan, as well as tuition assistance.

Conclusion

If you are a motivated and customer-focused individual who is passionate about making a positive impact in the healthcare industry, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to providing our team members with the tools and resources they need to succeed, and we look forward to welcoming you to our team.

How to Apply

To apply for this role, please submit your application, including your resume and a cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Equal Employment Opportunity

blithequark is an Equal Employment Opportunity employer and is committed to a work environment free from job discrimination. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Accommodations

blithequark is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the ‘Interview Accommodation Request’ category.

Privacy Policy

For more information about how we collect and use your data, please review our Privacy Policy.

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