At arenaflex, we're dedicated to providing exceptional service to our community, and we're looking for passionate and professional customer service representatives to join our team. As a customer service representative with arenaflex, you'll play a vital role in ensuring the safety of our drivers and the satisfaction of our customers. If you're a people person with a passion for delivering top-notch service, we want to hear from you!
**About arenaflex**
arenaflex is a leading organization in the industry, committed to providing innovative solutions and exceptional service to our community. We're a dynamic and growing company that values our employees and strives to create a positive and inclusive work environment. Our team is dedicated to making a difference, and we're looking for like-minded individuals to join us on this journey.
**Key Responsibilities**
As a customer service representative with arenaflex, your minimum responsibilities will include:
* Answering customer calls and processing customer orders for new service, discontinuance, or changes in service
* Accepting payments from customers, researching customer billing inquiries, and updating customer account information
* Interacting with customers and arenaflex employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, and environmentally sound solutions to service issues
* Other duties as assigned
**What We Need from You**
To succeed in this role, you'll need:
* 2 years of high-volume customer service experience
* Experience with Microsoft Word, Excel, and Outlook
* Excellent verbal and written communication skills
**What You'll Get from Us**
As a valued member of our team, you can expect:
* Competitive compensation
* 401(K) with company match – let us help you save for your future
* Comprehensive healthcare, including medical, dental, and vision coverage
* A range of perks and benefits, including:
+ Employee Assistance Mental Health Program
+ Emergency Travel Assistance
+ Prepaid Legal Plan
+ Scholarship Opportunities for kids
+ Employee Stock Purchase Plan
+ Employee Relief Fund
* Insurance coverage, including life, short-term/long-term disability
**Our Commitment to Diversity and Inclusion**
arenaflex is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates of all backgrounds and will consider all applicants for employment without regard to disability or protected veteran status.
**Why Join arenaflex?**
As a customer service representative with arenaflex, you'll have the opportunity to:
* Make a real difference in the lives of our customers and the community we serve
* Develop your skills and expertise in a dynamic and supportive environment
* Enjoy a competitive compensation package and comprehensive benefits
* Be part of a team that values diversity, inclusion, and employee well-being
**How to Apply**
If you're passionate about delivering exceptional customer service and making a positive impact, we want to hear from you! Apply now to join our team and become a valued member of the arenaflex community.