Introduction to Workwarp and The Joint Commission
Workwarp, in partnership with The Joint Commission, is a leading organization in the healthcare industry, dedicated to improving patient safety and quality of care. We are seeking an exceptional leader to join our team as an Executive Director, Business Development, focusing on non-acute healthcare accounts. This is a unique opportunity to work remotely and make a significant impact on the healthcare industry. As a key member of our team, you will be responsible for driving business growth, fostering strong client relationships, and promoting our mission-driven solutions.
Job Overview
We are conducting a nationwide search for a talented and experienced Executive Director, Business Development, to lead our non-acute healthcare accounts team. As the ideal candidate, you will have a proven track record of driving organizational results, elevating customer satisfaction, and building long-term partnerships with organizations. You will be responsible for managing a team that executes a strategy to bring on new non-acute healthcare Accreditation & Certification Organizations (A&COs) and selling our portfolio of services, including Joint Commission Resources consulting services, eProducts, Digital Learning, Publications, and High Reliability.
Key Responsibilities
- Lead a team that acts as the primary contact and serves as the voice of new/existing A&COs within The Joint Commission, collaborating with and coordinating efforts across departments to deliver seamless solutions.
- Establish an annual business plan and drive growth within the non-acute healthcare organization market, establishing net new locations engagement as well as closing the whitespace within the existing footprint of the non-acute healthcare organization.
- Develop a comprehensive strategy to build non-acute healthcare organization engagement and loyalty, improving retention rates year over year.
- Craft comprehensive strategic account plans that align with both new and existing A&CO objectives and the mission-driven solutions offered by The Joint Commission.
- Build and nurture strong relationships with each organization, engaging regularly to understand their internal structure, key decision-makers, and areas of opportunity to improve patient safety and quality of care.
- Identify and respond to issues and concerns brought by organizations promptly, crafting and deploying swift and effective solutions that strengthen our partners' confidence in The Joint Commission's commitment to their success and shared mission.
- Leverage knowledge and insights from existing A&COs to identify opportunities for deploying new solutions, proposing relevant additions to the organizations' current offerings that enhance the joint mission shared related to patient safety and quality of care.
- Leverage The Joint Commission's data to gain insights, track progress, measure success, enable evidence-based decision making, and identify areas for improvement in our offerings.
- Provide customer feedback on products, services, or new opportunities to the Innovation team responsible for Standards revisions, additions, exclusions, clinical advances, and customer needs.
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree with 10 years of sales experience, preferably in the non-acute healthcare space, with 5 years of managing a portfolio of regional accounts and 5 years leading a sales team.
- Proven ability to drive organizational results and elevate customer satisfaction.
- Proven ability to drive strategic growth and drive long-term partnerships with organizations.
- Excellent written and verbal communication skills at all levels within an organization, with the ability to tailor communications to a specific audience.
- A customer-centric mindset and exceptional relationship-building skills.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Experience working in a remote or virtual environment.
- Familiarity with The Joint Commission's services and mission.
- Knowledge of the non-acute healthcare industry, including Ambulatory Surgery Centers, Home Healthcare, Hospice, Nursing Care, Assisted Living, Behavioral Health Centers, Substance Abuse Centers, and Addition Service Centers.
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Strategic thinking and problem-solving skills, with the ability to analyze complex data and develop effective solutions.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong business acumen, with a deep understanding of the healthcare industry and market trends.
Career Growth Opportunities and Learning Benefits
At Workwarp and The Joint Commission, we are committed to the growth and development of our employees. As an Executive Director, Business Development, you will have access to:
- Comprehensive training and onboarding programs to ensure your success in the role.
- Ongoing professional development opportunities, including workshops, webinars, and conferences.
- Mentorship and coaching from experienced leaders in the industry.
- Opportunities for advancement and career growth within the organization.
Work Environment and Company Culture
Our company culture is built on a foundation of excellence, integrity, and respect. We value our employees and strive to create a work environment that is supportive, inclusive, and empowering. As a remote employee, you will be part of a virtual team that is connected through technology and shared goals. We offer a range of benefits, including:
- Flexible work arrangements, including remote work options.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
Compensation, Perks, and Benefits
We offer a competitive salary range of $141,000 to $195,000 per year, depending on experience. In addition to your salary, you will be eligible for a range of perks and benefits, including:
- Annual bonus opportunities.
- Stock options or equity participation.
- Professional development opportunities, including education assistance and conference attendance.
- Recognition and reward programs for outstanding performance.
Conclusion
If you are a motivated and experienced sales leader looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Executive Director, Business Development, you will play a critical role in driving business growth, fostering strong client relationships, and promoting our mission-driven solutions. Don't miss this chance to join a dynamic team and make a meaningful impact on the healthcare industry. Apply today!
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