Job Description:
• Answer and manage incoming event calls and respond promptly to emails and chat communications
• Engage with the community on social media and Discord, sharing relevant updates and information
• Support preparation and coordination of graphics and printed materials as needed
• Collaborate with Marketing to ensure all event needs are clearly identified and met
• Participate in planning meetings with management
• Maintain and update Asana tasks, boards, and projects
• Manage documentation for all event logistics
• Conduct research on conventions and venues
• Assist in booking travel for staff as needed
• Coordinate shipping of items to conference venues or locations
• Help manage swag inventory and allocation
• Provide support in Salesforce, Brex, and Hubspot as required
• Maintain event timelines and collaborate with multiple departments to meet deadlines
• Keep master event documentation up to date
• Work cross-functionally to ensure event success
• Lead attendee acquisition and coordination, including cold calling
• Manage content and updates for the ClueCon website
• Help with inventory management at our ClueCon office (as needed)
• Oversee registration for ClueCon
• Serve as primary contact for speakers and secured sponsors
• Support sponsorship activities as needed
• Build and maintain strong relationships with sponsors, speakers, and the community
• Collaborate with Marketing on post-event content
Requirements:
• Experience with event logistics, including venue research, travel booking, and shipping coordination
• Experience with customer service via phone, email, and chat
• Strong communication skills, both written and verbal, for engaging with attendees, sponsors, and internal stakeholders
• Comfortable using various CRM and project management software (such as Salesforce, Brex, Hubspot, Asana)
• Ability to stay flexible and calm under pressure with changing priorities
• Proven self-starter who can efficiently manage time and workload in a remote environment
• Strong collaboration skills to work cross-functionally with multiple departments
• Ability to manage and update documentation, timelines, and task boards
• Willingness and ability to travel as needed
• Experience managing inventories, swag, and printed materials.
Benefits:
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