Title: Data Entry Coordinator
Location: Sharonville United States
Brand Name: Champion Windows
Category: Customer Service/Support
Job Description:
Champion Windows is hiring motivated team players with strong data entry and customer service skills for our Cincinnati corporate office location. The Data Entry Coordinator position is part of the Appointment Support Center team, facilitating sales order generation, sales representative support, and driving excellent customer experience.
Location: Sharonville, OH (On-site/Hybrid)
Full-time role with rotating schedules that include weekends.
Pay Range: $20.00 - $22.00 per hour
Responsibilities
Data entry into the CRM
Process customer information and updates
Communicate with customers, sales reps, and managers for prompt and accurate data entry and appointment scheduling
Factory representative and customer support calls
Provide general administrative support
Primary Responsibilities
Receive and audit customer contracts for accuracy and completion
Verify that results provided by sales representatives are accurate
Communicate holds and questions to sales reps, then follow up as necessary
Accountable for identifying and resolving data record duplicates and errors
Provide live support for sales representatives and customers, including phone calls, emails, texts, and Teams messages
Monitor and manage factory representative resources and sales schedule board, including updating resource product and appointment availability
Qualifications
Proficiency in Microsoft Office Suite
Strong data entry skills
Exceptional attention to detail
Comfortable with multi-tasking
Ability to work independently
Excellent verbal and written communication skills
Works well in a virtual team environment
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.