Position Purpose:
The Manager, Cyber Technology Product Enablement team leads a multi-disciplinary team of agile coaches, technical writers, and product owners focused on accelerating secure, high-quality delivery across Cybersecurity. This role is accountable for building and maturing enablement capabilities that support Cyber Application Development & Analytics (CSADA) and Legal IT Systems Support (LITSS), ensuring our products and services are secure, compliant, well-documented, and aligned to business outcomes.
Key Responsibilities:
30% Delivery & Execution:
• Defines and owns the Product Enablement vision and roadmap for Cyber Technology, with specific focus on CSADA and LITSS partner teams.
• Ensures product owners on the team maintain clear backlogs, well-defined acceptance criteria, and value-focused prioritization for enablement initiatives, shared platforms, and service offerings.
• Partners with Cyber Application Development & Analytics and Legal IT Systems Support to translate stakeholder needs (e.g., PMO, Network, Risk, Legal, Data Protection) into actionable requirements, product roadmaps, and release plans.
• Oversees creation and maintenance of high-quality technical documentation, runbooks, knowledge articles, and training content that support secure operations, scalable adoption, and effective support models.
• Establishes standards and guardrails for documentation quality, story quality, definition of ready and definition of done across enablement work.
• Ensures security, privacy, and legal requirements are incorporated early in the product lifecycle, clearly documented, and traceable through delivery.
• Defines, tracks, and reports on key Product Enablement metrics (e.g., cycle time, lead time, quality and defect trends, documentation completeness and adoption, stakeholder satisfaction) to demonstrate value and drive continuous improvement.
• Works with vendors and internal partners on the successful implementation and optimization of critical enablement tooling and platforms (e.g., work management, knowledge management, training and communications tools).
10% Support & Enablement:
• Fields questions from product teams, cyber teams, legal IT teams, and support teams related to enablement processes, documentation standards, and ways of working.
• Acts as a connector and facilitator across teams, clarifying roles, expectations, and decision-making frameworks to reduce friction and ambiguity.
• Provides support for enablement tools, processes, and artifacts (e.g., backlogs, roadmaps, documentation repositories, intake channels), ensuring they remain accurate, current, and easy to use.
• Partners with teams to improve service catalogs, intake processes, and portfolio visibility so work is prioritized and executed predictably.
• Monitors feedback channels and stakeholder sentiment to identify adoption challenges and opportunities to improve training, communications, or documentation.
50% People:
• Leads, coaches, and develops a team of agile coaches, technical writers, and product owners, fostering a culture of ownership, collaboration, and continuous improvement.
• Sets clear goals and performance expectations aligned to cybersecurity strategy, OKRs, and product outcomes; conducts annual and mid-year reviews and provides ongoing feedback and recognition.
• Attracts, retains, and develops top talent to build a high-performing, inclusive Product Enablement team.
• Guides team members in strategy, alignment, analysis, and execution tasks within and across partner teams, reinforcing a product mindset and outcome-focused delivery.
• Leads the adoption and maturation of agile practices (Scrum, Kanban, or hybrid) across partner teams; coaches product owners, scrum masters, and engineering leaders on best practices for planning, execution, and continuous improvement.
• Standardizes ceremonies, work intake, and flow of work (e.g., backlog refinement, sprint planning, reviews, retrospectives, Kanban boards) to improve predictability, transparency, and throughput.
• Uses data and metrics (throughput, cycle time, quality, customer satisfaction) to identify friction points and drive targeted coaching and improvement initiatives across teams.
• Fosters collaboration across cybersecurity and legal technology teams, creating opportunities to share best practices, patterns, and reusable assets (e.g., communities of practice, playbooks, templates).
10% Learning:
• Learns, through reading, tutorials, communities of practice, and external forums, modern product management, agile, and enablement practices being used within and outside of The Home Depot.
• Builds relationships with technology, product, and cybersecurity leaders at other organizations to learn best practices and elegant solutions to common enablement challenges.
• Stays current on agile frameworks, portfolio and work management tools, documentation and knowledge management practices, and emerging trends in cybersecurity and legal technology.
• Incorporates feedback from stakeholders and retrospectives into team operations, refining the Product Enablement operating model, service catalog, and engagement patterns over time.
Direct Manager/Direct Reports:
• This position typically reports to Sr. Manager or Director
• This position has 6-10 Direct Reports
Travel Requirements:
• No travel required.
Physical Requirements:
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
Preferred Qualifications:
• 2+ years of previous leadership experience (formal or matrixed), preferably in product, agile delivery, or cybersecurity environments.
• 5–7 years of relevant work experience in technology, product management, agile delivery, or cybersecurity.
• Demonstrated experience leading cross-functional initiatives involving product, engineering, cybersecurity, or legal IT teams.
• Hands-on experience with agile frameworks (Scrum, Kanban, SAFe or similar) and modern work management tools (e.g., Jira, Azure DevOps, Jira Align, ServiceNow, or equivalents).
• Experience working with or adjacent to cybersecurity, risk, or compliance functions, or with legal/IT platforms (e.g., matter management, document management, archiving).
• Experience leading or managing teams that include agile coaches, technical writers, product owners/managers, or business analysts.
• Experience implementing or improving service catalogs, intake processes, governance forums, or portfolio management capabilities.
• Familiarity with cloud platforms, analytics tools, and automation workflows commonly used in cybersecurity and legal IT contexts.
• Strong communication and storytelling skills, with the ability to translate complex technical and regulatory topics into clear, concise, and actionable language for different audiences.
• Proven ability to influence without direct authority, build consensus, and drive outcomes across multiple stakeholder groups.
• Relevant certifications such as PSM/CSM, SAFe, PMI-ACP, Product Owner/Product Manager, CISSP, CISM, or similar are a plus.
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 8
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• None
Preferred Leadership Experience:
• None
Certifications:
• None
Competencies:
• Decision Quality
• Drives Engagement
• Develops Talent
• Manages Conflict