Recognized nationally as a Top Workplace and Top 100 US Insurance Agency!
Since 1960, Robertson Ryan Insurance has provided comprehensive solutions across Business, Benefits, and Personal Insurance. We proudly serve over 70,000 clients, from small businesses to major national accounts across various industries. With a team of more than 526 professionals and partnerships with over 150 insurance companies, we are the 44th largest Property & Casualty Insurance Agency according to the Insurance Journal. Our dynamic and enjoyable culture is a cornerstone of our success, with many team members having been with us for over a decade. It’s an exciting time to join our growing firm!
Customer Service Representative (Towing):
We are looking for a reliable, detail-oriented insurance assistant to join our team that specializes in tow truck and roadside assistance insurance. This role is perfect for someone who can work in a fast-paced environment while staying organized.
Major Responsibilities:
• Checking in renewals and endorsements and send to clients.
• Processing change requests to the carriers.
• Running and verifying MVRs.
• Working with various carriers for deductibles and claims, etc.
• Support Senior Account Manager in day-to-day administrative tasks.
• Provide expert professional support to our Agent Owners and help grow and retain business.
Knowledge, Skills and Abilities:
• Insurance experience required.
• Excellent verbal and written communication skills.
• Strong organizational, time management skills and strong analytical, judgment, and decision-making skills.
• Proficient in MS Office Suite.
• Applied Epic experienced.
EEO/AA Statement: Robertson Ryan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Attention to all Recruiting Agencies: Recruitment at RRI works on a direct sourcing model. We will contact agencies directly if needed. RRI is not responsible for any related fees for resumes submitted to job postings, our employees or any other part of our company.
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