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Posted Apr 11, 2026

Claims Associate II

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Zurich North America is currently hiring a Claims Associate II to join their Workers’ Compensation Claims Team. The role involves managing a caseload of workers compensation claims, learning to interpret and evaluate policies, and building partnerships with customers and brokers. Responsibilities - Manage workers compensation claims caseload that consists of low to moderate exposure - Learn how to interpret, investigate and evaluate policies and coverage issues - Claims handling and best practices - Build partnerships with customers and brokers - May be aligned to specific accounts Skills - Bachelor's Degree and no prior experience required in the Claims area - High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area - Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area - Must obtain and maintain required adjuster license(s) - Experience with Microsoft Office - Insurance industry, medical terminology, or medical billing knowledge - Analytical and organizational skills - Ability to multi-task - Strong communication skills - Adapt to a changing environment Benefits - Competitive pay - Comprehensive benefits - Short-term incentive bonus eligibility set at 5% Company Overview - Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group. It was founded in 2016, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.zurichna.com.