Account Support Representative - Remote Work
Job Description:
Coca-Cola is seeking a detail-oriented and adaptable Account Support Representative to join our team in New York City, New York. As a remote employee, you will be responsible for providing support to our account management team, ensuring that our clients receive the highest level of service and satisfaction. This part-time position is at the Associate level and requires at least... 2 years of experience in a similar role.
- Responsibilities:
- Communicate with clients via phone and email to address any inquiries or concerns
- Assist the account management team with preparing and sending client invoices
- Update and maintain client account information in our CRM system
- Coordinate with various departments to ensure timely and accurate delivery of products
- Monitor client accounts for any issues or discrepancies and work to resolve them promptly
- Provide administrative support to the account management team as needed
- Proactively identify opportunities for upselling or cross-selling products to clients
- Requirements:
- 2 years of experience in a customer service or account support role
- Strong negotiation skills and attention to detail
- Ability to adapt to changing priorities and work effectively in a remote setting
- Resourceful problem-solver with excellent communication skills
- Proficiency in Microsoft Office Suite and CRM software
- Bachelor's degree in Business Administration or related field preferred
- Personality traits:
- Adaptable
- Resourceful
- Soft skills:
- Negotiation
- Attention to detail
- Benefits:
- Free food
- Vision insurance
- Relocation allowance
Working environment:
We are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusivity in the workplace.
Deadline to apply: July 7, 2024
Equal Opportunity Statement:
Coca-Cola is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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