Account Support Representative - Remote Work

Remote, USA Full-time Posted 2025-07-08

Job Description:

Coca-Cola is seeking a detail-oriented and adaptable Account Support Representative to join our team in New York City, New York. As a remote employee, you will be responsible for providing support to our account management team, ensuring that our clients receive the highest level of service and satisfaction. This part-time position is at the Associate level and requires at least... 2 years of experience in a similar role.

    Responsibilities:
  • Communicate with clients via phone and email to address any inquiries or concerns
  • Assist the account management team with preparing and sending client invoices
  • Update and maintain client account information in our CRM system
  • Coordinate with various departments to ensure timely and accurate delivery of products
  • Monitor client accounts for any issues or discrepancies and work to resolve them promptly
  • Provide administrative support to the account management team as needed
  • Proactively identify opportunities for upselling or cross-selling products to clients
    Requirements:
  • 2 years of experience in a customer service or account support role
  • Strong negotiation skills and attention to detail
  • Ability to adapt to changing priorities and work effectively in a remote setting
  • Resourceful problem-solver with excellent communication skills
  • Proficiency in Microsoft Office Suite and CRM software
  • Bachelor's degree in Business Administration or related field preferred
    Personality traits:
  • Adaptable
  • Resourceful
    Soft skills:
  • Negotiation
  • Attention to detail
    Benefits:
  • Free food
  • Vision insurance
  • Relocation allowance

Working environment:
We are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusivity in the workplace.

Deadline to apply: July 7, 2024

Equal Opportunity Statement:
Coca-Cola is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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